Custodial & Floor Coordinator

Posting Details

Position Summary Information

Position to be Filled Custodial & Floor Coordinator
PVA Number 17-047
Employment Type Full Time (FT)
Months Per Year Twelve (12) Months
Minimum Required Education/Training

Minimum Education/Training:

High school diploma or equivalent

Must currently possess, or have the ability to obtain, a valid NC Driver’s license within 60 days of being hired.

Minimum Required Experience

EXPERIENCE AND TRAINING GUIDELINES—Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Minimum Experience:
• At least four years of experience in general janitorial and cleaning services with knowledge of floor maintenance and chemical use in cleaning
• One year of supervisory experience

Preferred Education/Training, Experience, Skills

Preferred Education/Training, Experience, Skills:
• Specialized training or course from a technical school that is relevant to position.
• Associates degree and/or technical certifications relevant to the position are highly preferred

Special Instructions to Applicants
Application Deadline 11/20/2017

Extended Job Description


Coordinate all aspects of custodial & floor care operations. Assist in leading, reviewing, and evaluating the activities and operations of custodial & floor care services including planning and developing service levels, grounds & floor maintenance. Coordinate assigned activities with other departments, divisions and outside agencies to ensure a comfortable environment to all CFCC constituents that is conducive to working and learning. Participates in completing related work activities in the absence of staff and provides responsible administrative support to the Director of Maintenance and Custodial Services. Responsible for the overall success and productivity of the assigned teams.

Supervision Received/Exercised

• Receives direct supervision from the Director of Maintenance and Custodial Services
• Exercises direct supervision over assigned custodial and floor crew staff

Essential Functions

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS—Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Supervise assigned custodial staff in accordance with all college policies and applicable laws
• Assist in developing, planning, implementing and administering goals and objectives as well as policies and procedures related to custodial services, floor maintenance, facilities, and related activities of the College, assist with the implementation of new or modified programs, policies and procedures that create /improve efficiencies and cost effectiveness
• Organize and ensure proper storage of MSDS sheets
• Assigns work activities, projects and programs; monitors work flow; reviews and evaluates work products, methods and procedures to achieve desired goals
• Assists with development and administration of the custodial budget as assigned; participates in planning needed funds for staffing, equipment, materials, and supplies; monitors expenditures and adheres to established budget. Completes necessary paperwork for the hiring of employees in conjunction with HR and Payroll
• Participate in interviewing, hiring, and training employees; plans, assigns, and directs work; rewards and participates in the corrective action process for employees or makes such recommendations to the appropriate manager; addresses employee complaints and resolves problems. Completes job performance evaluations for assigned staff
• Retrieves, reviews and tracks timesheets, reviews and approves leave requests, completes incident reports for assigned full and part-time custodial employees
• Monitors and reports on inventory control
• Issues, maintains inventory of, and estimate project costs of needed custodial supplies and equipment
• Schedules custodial staff to perform:
o sweeping, scrubbing, vacuuming and mopping, dusting and polishing; window cleaning; carpet restoration and extraction cleaning; resilient tile cleaning, restoration, and waxing;
furniture and upholstery cleaning; restroom cleaning and restoration; disposal of trash; seasonal deep cleaning and restoration of all buildings, and other cleaning activities as assigned
• Schedules floor crew staff to perform:
o Floor maintenance including the strip, wax & polish of all non-carpet floor locations by using proper equipment & chemicals and adhering to safety guidelines.
• Monitors to ensure that all custodial & floor equipment is used, maintained, and working as specified; reports needs for new equipment and/or repairs to senior staff; assists Director on maintaining adequate level of supplies; works with vendors seeking out new or more efficient custodial methods, tools, supplies, etc.
• Proactively monitors the CFCC buildings to ensure pristine state of operation and cleanliness
• Serves as the Custodial point of contact and liaison with college staff and the public for campus events. Work with the Director in the scheduling, direction, supervision, and evaluation of campus and public events
• Assists with supervision of daily operations of Custodial Services & Floor Crew: work order generation. Works under established policies and procedures that addresses daily operational and long-term goals for the department
• Suggests and implements changes in work practices for better efficiency and quality. Uses information and job knowledge to make positive changes, becomes more efficient, improves quality of service, maintains safety, and motivates workers to achieve consistently high standards
• Responds to questions, resolves problems, and provides technical and other assistance to staff completing assigned work
• Provides Director with information necessary for purchase requisitions. Maintains, research and submits information regarding custodial operations budgets as requested
• Ensures compliance with established safety and maintenance standards and housekeeping practices. Assists with the identification of and completion of safety training
• Maintains office files (including limited informational “working” files on part-time staff) and filing systems. Assists with the completion and maintenance of reports related to work activities and staffing. Assists with audits using developed forms. Gives written reports to the Director in regards to custodial activities and updates in a schedule as requested

Other Important Functions

• Provides staff support to committees as requested
• Participates in appropriate professional development to stay abreast of relevant management topics, new trends and innovations in the field; attends professional conferences and workshops
• Investigates complaints and implements corrective actions as necessary to resolve complaints
• Perform other related duties as assigned

Knowledge of

Knowledge of:
• Principles of supervision, training & follow-up
• Principles, practices, methods and techniques of maintenance and cleaning
• Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs
• Principles and practices of organization, administration and personnel management.
• Cleaning methods, material, and equipment
• Use and maintenance of a variety of industrial cleaning equipment
• Proper and safe use and storage of cleaning compounds
• OSHA’s Hazard Communication Standard as it relates of SDSs
• Hazards and safety precautions related to general maintenance and custodial activities
• Budget development and management
• Work order system or CMMS
• Principles and practices of inventory control
• Principles of supervision, training, and employee performance evaluations
• Principles of recordkeeping
• Modern computer systems and office productivity tools
• Microsoft Office Suite (Word, Excel) and Outlook
• Applicable fire and safety rules and regulations

Ability To

Ability to:
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals
• Effectively develop, implement, and evaluate programs and strategies designed to create and maintain a safe, functional, secure, and orderly facility, which can be operated in an efficient and economical manner
• To multi-task, be self-motivated, and able to work independently to meet deadlines
• Multi-task and manage multiple daily priorities
• Compile, maintain and prepare accurate and complete records and reports
• Prepare, analyze, recommend and implement appropriate solutions related to custodial services
• Use a variety of word-processing, database, and spreadsheet software applications and programs
• Assist in the preparation and administration of a budget
• Interpret and apply College policies, procedures, rules, and regulations
• Train, supervise, and evaluate assigned staff
• Plan, organize, and oversee the work of assigned custodial staff
• Prioritize work and assignments
• Meeting with clients (university staff and faculty) and other trades to discuss project scope and visit jobsites to compile estimates for pertinent tasks
• Demonstrate excellent verbal and written communication skills
• To work well under pressure in a fast-paced work environment
• Train and advise custodial staff on the use of custodial methods and techniques
• Read and interpret labels on cleaning compounds and advise custodial staff on proper use and potential hazards
• Maintain appropriate records and files
• Understand, follow both oral and written directions
• Establish and maintain cooperative-working relationships with those contacted in the course of work
• Communicate clearly in writing and orally
• Learn general and specialized computer applications
• To work weekends and emergencies as necessary
• Interpret and apply college goals, objectives, policies, procedures, rules and regulations
• Interpret and apply Federal, State and local policies, procedures, laws and regulations
• Maintain effective audio-visual discrimination and perception needed for:
o Making observations
o Reading and writing
o Communicating with others
o Operating assigned equipment
o Handling varied tasks simultaneously
• Maintain mental capacity, which allows the capability of:
o Making sound decisions
o Responding to questions
o Demonstrating intellectual capabilities
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
o Walking or standing for extended periods of time
o Heavy cleaning involving moving furniture or lifting supplies or equipment up to 50 pounds on a regular basis
o Bending, stooping, climbing or lifting up to 50 pounds
o Operating and maintaining assigned custodial/cleaning equipment

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your referral source
    • Job Posting/Employee at CFCC
    • NC Employment Security Commissions
    • Job Posting at Other College/University
    • Newspaper (please list below)
    • Internet Site (please list below)
    • Other (please list below)
  2. Please specify details, if applicable

    (Open Ended Question)

  3. * I UNDERSTAND that CAPE FEAR COMMUNITY COLLEGE requires a complete description of work history with all employment experience detailed to be considered for employment. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish before submitting your application. Applications will be considered incomplete if "see resume" is indicated on your work history.)
    • Yes, I understand and have fully completed all requirements.

Applicant Documents

Required Documents
Optional Documents
  1. Resume/CV
  2. Cover Letter
  3. Unofficial Transcripts
  4. Other Documents 1
  5. Training Certification