Assistant Director, Financial Aid

Posting Details

Position Summary Information

Position to be Filled Assistant Director, Financial Aid
PVA Number 17-074
Employment Type Full Time (FT)
Months Per Year Twelve (12) Months
Salary $3,804/monthly
Minimum Required Education/Training

A bachelor’s degree from an accredited college or university with major course work in student personnel services, business administration, accounting or a related field.

Minimum Required Experience

One to two years’ experience in finance management or accounting. Work experience in financial aid in a post-secondary institution is highly desirable.

Preferred Education/Training, Experience, Skills
Special Instructions to Applicants

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
• Applicants who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master’s degree conferred by a regionally accredited college or university in the United States.

Application Deadline 03/20/2018

Extended Job Description


To assist in planning and coordinating the activities and operations of the financial aid function; to assist in the coordination of assigned activities with other divisions, outside agencies and the general public, and to provide highly responsible and complex assistance to the Director of Financial Aid.

Supervision Received/Exercised

Receives direction from the Director of Financial Aid

Exercises supervision in the absence of the Director of Financial Aid

Essential Functions

• Assist in the operational activities for the financial aid functions including compliance with various State and Federal guidelines and regulations.
• Participate in the development and implementation of goals, objectives, policies, and priorities for the financial aid process.
• Assist in directing, coordinating and reviewing the work plan for the financial aid function; assist in monitoring work flow; assist in reviewing and evaluating work products, methods and procedures.
• Identify opportunities for improving service delivery methods and procedures.
• Assist with the coordination of financial aid actives with those other divisions and outside agencies and organizations; prepare and present staff reports and other necessary correspondence.
• Recalculate financial aid eligibility for students who totally withdraw from the college. Post revised awards and notify students.
• Advise incoming student on financial aid procedures; provide information and assistance to Student Development staff on the financial aid process.
• Receive applications and assist in the determination of student financial need and eligibility; determine the type and amount of aid available; coordinate student notification of acceptance or denial regarding financial aid applications.
• Assist in administering Federal, State, private and institutional student aid programs including: loans, grants, scholarships; monitor the financial aid process to ensure compliance with Federal, State, and College regulations, and fiscal accountability.
• Assist with training faculty, staff and students on the financial aid process.
• Participate in implementing new technologies, streamlining processes and creating efficiencies in all financial aid operations.

Other Important Functions

• Participate in recruitment activities at local high schools.
• Attend professional group meetings; stay abreast of new trends and innovations in the field of financial aid processes.
• Participate in providing clerical and secretarial support to the office; answer phones; prepare correspondence.

• Answer questions and provide information to students and the public on College activities; assist in investigating complaints and recommending corrective action as necessary to resolve complaints.

• Assist with registration as assigned.

• Perform related duties and responsibilities as required.

Knowledge of

• Operational characteristics, services and activities as it applies to a financial aid program.
• Record keeping and reporting procedures.
• Principles of budget preparation.
• Modern office procedures, methods and computer equipment.
• Pertinent federal and state codes and regulations relating to financial aid.

Ability To

• Collect, interpret and evaluate narrative and statistical data.
• Gain cooperation through discussion and persuasion.
• Prepare clear and concise reports.
Maintain effective audio-visual discrimination and perception needed for:
• Making observations
• Communicating with others
• Reading and writing
• Working with numbers
• Operating assigned equipment
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
• sitting for extended periods of time
• operating assigned equipment
Maintain mental capacity which allows the capability of:
• making sound decisions
• demonstrating intellectual capabilities
• working with numbers
• assisting in the evaluation of the effectiveness of programs
• responding to questions
• evaluating various alternatives and making appropriate choices
• maintaining confidentiality

• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work including a variety of college and government officials, community groups, and the general public.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your referral source
    • Job Posting/Employee at CFCC
    • NC Employment Security Commissions
    • Job Posting at Other College/University
    • Newspaper (please list below)
    • Internet Site (please list below)
    • Other (please list below)
  2. Please specify details, if applicable

    (Open Ended Question)

  3. * I UNDERSTAND that CAPE FEAR COMMUNITY COLLEGE requires a complete description of work history with all employment experience detailed to be considered for employment. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish before submitting your application. Applications will be considered incomplete if "see resume" is indicated on your work history.)
    • Yes, I understand and have fully completed all requirements.

Applicant Documents

Required Documents
  1. Resume/CV
  2. Cover Letter
  3. Unofficial Transcripts
Optional Documents
  1. Other Documents 1
  2. Training Certification